IT support & infrastructure
A tidy infrastructure and hands-on support for daily work. We keep running what your team relies on every day: computers, servers, email, access, and cloud services.
The goal isn't just to fix incidents. There should be fewer every month. These are the points where operations break down:
A backup nobody tested
Issues that repeat without a root-cause fix
All technology depends on a single person
Support for your users
We cover the IT needs of all staff under the agreement, with unlimited remote support within the contracted scope. No per-request quoting.
Maintenance & prevention
When an issue repeats, we find the cause and plan the root-cause fix instead of applying the same quick patch.
Backups that work
We design backups around the data you need to keep and recover. A backup is only worth it if you can restore it.
Multiple copies
More than one copy of the data that matters.
Separate storage
Copies stored away from the original hardware.
Protection
Against malicious deletion or encryption.
Restore test
Regular restore drills, for real.
Documented continuity
We document systems, access, and meaningful changes. If you switch providers tomorrow, that documentation is yours and lets you keep running without depending on us.
A monthly agreement with clear scope
The monthly fee depends on the number of users, systems, and support level you need. With that information we present a proposal with defined scope and terms.
- Unlimited remote support for covered users
- Maintenance & preventive checks
- Backups with restore tests
- Documentation of systems and access
- Special projects & custom development
- Complex migrations
- Third-party licenses
How the contract starts
The first year covers the diagnostic and cleanup phase, where most of the work investment goes. Once operations are in order, the focus shifts to prevention and daily support.
If you switch providers tomorrow, you keep running
Knowledge of your infrastructure stays in your company, not in our heads. When the agreement ends, we hand over organized documentation so you can keep running without depending on us.
Tell us what you need to sort out or fix. The first conversation is free and we reply by email within one business day.
Let's talk about your business